We endeavour to carry a stock of all items at all times. Therefore orders are normally sent within seven days of receiving your order. In the event of an out of stock situation, please accept our apologies but rest assured we will contact you to advise of any delay. If you have any stock or order queries, please telephone 01629 812089 and speak to one of our helpful operators.
Your order will be carefully packed and despatched by the most appropriate method. Items ordered at the same time are not necessarily despatched together or on the same day. You will be charged only for items as they are despatched. Orders placed on a Saturday will be despatched on the following Monday, subject to availability.
Standard UK deliveries are made between 9.00am and 5.30pm Monday to Friday and cost £4.95, UK orders over £75 are despatched FREE, for addresses within the United Kingdom. Please make sure we have the full delivery address details including postcode, particularly if your order is to be delivered somewhere other than your home address. Please provide a day-time telephone number where applicable. We cannot accept responsibility for deliveries that are refused by the recipient, or where the carrier cannot deliver due to incorrect addressing.
We can despatch your order to any UK address within 24 hours (Monday to Friday), at a cost of £8.50 per order. Orders must be placed before 12.30p.m. to use this service. A signature upon delivery is required. This service is not available on a Saturday for Monday delivery.
Overseas postal charges are as follows:
Rest of the World: £15.00
This does not include import duties, which are the buyer's responsibility. If you are entitled to a VAT reduction this will be done when your order is processed and any paperwork will reflect this reduction. If you have any queries regaring overseas post & packing, please do not hesitate to contact our Mail Order Department on 01629 812089.
For any queries, please call 01629 812089 or email us on: firstname.lastname@example.org